Delete Account & Data
meCore Application • Privacy & Data Safety
To submit a deletion request without needing the app installed, click below to email our support team from your registered account email address.
1. How to Request Deletion
- In-App: Open meCore → Profile → Settings → Delete Account.
- Web / Email: Send an email to admin@mecore.ai from your registered meCore email address with the subject line
meCore Account Deletion RequestormeCore User Data Deletion Request, including your registered email, username, and phone number.
2. What Data is Deleted
When an account deletion is completed, the following data is permanently wiped:
- Account identity and profile credentials (email, name, authentication records).
- Aesthetic taste profiles ("Cores"), style vectors, and curated preferences.
- User-uploaded photos and style reference images.
- In-app activity, discovery clicks, and search history.
- Push notification tokens and associated device identifiers.
3. Partial Data Deletion
You can choose to delete specific content (such as previously uploaded outfit photos or search history) without terminating your entire meCore account. Simply specify the exact items in your email request.
4. Retention Policy & Timeline
- Processing Window: All verified requests are processed and permanently purged within 30 days.
- Data Retention: We do not sell or retain personal data, except minimal records strictly required by applicable financial, accounting, or legal compliance statutes, and transient security logs rotated within 30–90 days.
5. Contact Us
If you have any questions about deleting your account or personal data, please contact us at admin@mecore.ai. You may also review our Privacy Policy.